Apart from the regular maintenance of your equipment thanks to a maintenance contract, we can also assist you in the event of a breakdown or a malfunction occurring suddenly in your infrastructure. When you contact us, we make a first diagnosis and propose to intervene remotely for more efficiency and on the spot if the problem is more important and requires our presence.
The issues we answer most often are :
- Restoring basic and advanced system and network services
- Repair of peripherals and other computer equipment
- Restoring the performance of servers and computers
- Cleaning up malware and updating security tools (viruses, spyware, …)
- Resolving identified cases on your network Change Server Components
- Troubleshooting a workstation Emergency case